Blue-Orange Line Team establishes customer service office

Riders with questions, comments, suggestions or concerns on Metro's Blue and Orange Line service will now have a chance to speak to Charlie Dziduch, Metro's Blue and Orange Line service director, and Paul Bumbry, Customer Service Manager, on Tuesdays and Thursdays at the McPherson Square Metrorail station Vermont Avenue entrance.

Mr. Dziduch, and his colleagues will be available from 7:30 to 9:30 a.m. on Tuesdays, and from 4 to 6 p.m., on Thursdays to address any rider concerns. Patrons wishing to visit the office should see the station manager for office entry.

"The purpose of our customer service office hours is to engage Blue and Orange Line riders on our services, respond to any issues they may have, and to listen to what our riders have to say," said Mr. Dziduch. "This is another opportunity for our riders to share suggestions for our service, and for us to provide them with some answers."